Privacy Policy

Pagiola Ltd ("Pagiola", "we", "us", "our") is a company registered in England and Wales under company number 17204939. We provide international advisory, consulting and business support services.

For the purposes of data protection law, Pagiola Ltd is the data controller in respect of personal data collected through this website and through our client and business development activities.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@pagiola.co.uk.

We may collect and process the following categories of personal data:

— Contact information: your name, email address, telephone number and organisation name, where provided through our contact form or direct correspondence.

— Enquiry details: the nature of your enquiry and any information you choose to include in your message to us.

— Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

— Usage data: information about how you use our website, including pages visited and time spent.

We do not collect any special categories of personal data (such as health, racial or ethnic origin, political opinions, religious beliefs or biometric data) through this website.

We collect personal data in the following ways:

— Directly from you, when you complete and submit the enquiry form on our Contact page, or when you correspond with us by email or other means.

— Automatically, through cookies and similar technologies when you visit our website. Please see Section 8 (Cookies) for further information.

We use the personal data we collect for the following purposes:

— To respond to your enquiry and communicate with you about our services.

— To assess whether there is a basis for a potential engagement or business relationship.

— To comply with our legal and regulatory obligations.

— To maintain records of our business contacts and correspondence.

— To improve our website and ensure that content is presented in the most effective manner.

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

We process your personal data on the following legal bases under the UK General Data Protection Regulation (UK GDPR):

— Legitimate interests: where processing is necessary for our legitimate interests in responding to enquiries, developing our business and maintaining appropriate records, and those interests are not overridden by your rights and interests.

— Legal obligation: where processing is necessary to comply with a legal obligation to which we are subject.

— Consent: where you have given us your explicit consent to process your data for a specific purpose. You may withdraw consent at any time by contacting us at info@pagiola.co.uk.

We treat all enquiries with strict confidentiality. We do not sell, rent or trade your personal data to third parties.

We may share your personal data with:

— Service providers who assist us in operating our website and conducting our business (such as IT and hosting providers), where they are bound by appropriate data processing agreements.

— Professional advisers including lawyers and accountants, where necessary.

— Regulatory authorities, law enforcement bodies or courts, where we are required to do so by law or in response to a valid legal request.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or reporting requirements.

Enquiry data submitted through our contact form is retained for a period of up to two years from the date of receipt, unless a longer retention period is required or permitted by law or a business relationship is established, in which case our standard client data retention policy will apply.

To request deletion of your personal data, please contact us at info@pagiola.co.uk.

Our website uses cookies and similar tracking technologies to distinguish you from other users and to improve your experience. Cookies are small text files placed on your device by websites you visit.

We use the following types of cookies:

— Strictly necessary cookies: required for the operation of our website. These include cookies that enable you to use our contact form.

— Analytical/performance cookies: these allow us to recognise and count the number of visitors and to see how visitors move around our website. This helps us to improve the way our website works.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Under UK data protection law, you have the following rights in relation to your personal data:

— The right to access: you may request a copy of the personal data we hold about you.

— The right to rectification: you may ask us to correct inaccurate or incomplete personal data.

— The right to erasure: you may ask us to delete your personal data in certain circumstances.

— The right to restrict processing: you may ask us to suspend the processing of your personal data in certain circumstances.

— The right to data portability: you may request the transfer of your personal data to a third party in certain circumstances.

— The right to object: you may object to the processing of your personal data where we rely on legitimate interests as the legal basis.

— Rights in relation to automated decision-making: we do not use automated decision-making or profiling.

To exercise any of these rights, please contact us at info@pagiola.co.uk. You will not have to pay a fee. We will respond within one month of receipt of your request.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, at www.ico.org.uk.

We have put in place appropriate technical and organisational measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your personal data.

If you have any questions, concerns or requests regarding this Privacy Policy or our data protection practices, please contact us at:

Pagiola Ltd Company Number: 17204939 Registered in England and Wales Email: info@pagiola.co.uk